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zDesk – PHP Support Helpdesk System
zDesk is a self-hosted PHP support and helpdesk system. The system is packed with many features including ticketing, knowledge base, live chat, and forums. zDesk does not require any coding skill at all, and can be simply installed within the provided installation wizard within seconds.
Ticketing System – Allow visitors and members to contact you
Knowledge Base – Save visitors time by letting them find their own answers in your own knowledge base.
Live Chat – Talk to your customers by real time live support chat
User Management – Visitors can sign up to your website for special support
View tickets with ID – Customers can view their ticket replies without having to login by simply putting in their ticket ID
Integrated forums system – Create a community based support forum where visitors can help each other
Ticketing, Forums, Helpdesk, and Livechat, can all be turned off individually
Manage your website with the advanced support and administration panel
Group permissions – Create different user groups for different jobs and set permissions
Folder and subdomain support – Install zDesk into a sub folder, out of the way of your main website. zDesk also allows the use of database prefixes
Email templates – Customise the template for the emails that get sent to your customers for ticket replies
Since the demo is shared with other users, some functions are disabled in the demo.
Full Administration Permissions: Email:[email protected] Password: demo